TAKE THE HASSLE OUT OF THE
FREIGHT FORWARDING HUSTLE
WE’RE PIVOT FREIGHT SOLUTIONS – BUT YOU CAN CALL US PIVOT
A SIMPLIFIED, STREAMLINED,
PERSONALIsED FREIGHT
FORWARDING SERVICE TAILORED
TO YOUR UNIQUE NEEDS.
WE KNOW RUNNING A BUSINESS IS TRICKY ENOUGH WITHOUT THE STRESS OF FIGURING OUT INTERNATIONAL SHIPPING CHALLENGES TOO
That’s why we’re here to turn things around for you.
No matter what age or stage your business is at, you can count on us to simplify the cargo process, offer personalised solutions tailored to your unique needs, and be the reliable partner you need to navigate the logistics landscape with confidence (even when the, err, *ship* hits the fan).
WHAT WE DO
Whether it’s shipping by sea, Land, or air, WE’LL get your goods there
Freight forwarding across Australia
We’re headquartered in Brisbane — but our reach goes well beyond one postcode.
Pivot Freight coordinates international sea freight, air freight and customs clearance for importers across Australia, using the same structured process at every major port.
Service Areas
Brisbane · Sydney · Melbourne · Perth · Adelaide · Townsville (FCL Sea Freight)
Why this matters
- One structured process — whether your cargo lands in Brisbane or Perth.
- Clear landed cost breakdowns before your shipment arrives.
- Customs clearance handled properly the first time.
- Communication that makes sense — no freight jargon overload.
THE PIVOT DIFFERENCE.
WE BELIEVE SIZE ISN’T A BARRIER
- IT’S AN OPPORTUNITY
Big(ish) or small(er), solo start-up or industry player, we use our years of experience and extensive international network to deliver the right solution to meet your business needs - whatever they may be - and to partner with you on your business journey.
Your goals become our goals; your success becomes our success.
Because when we say we put small and independent Aussie businesses on the global map, we mean it.
WHY FOLLOW THE SAME PATH AS THE OTHERS WHEN YOU CAN PIVOT INSTEAD?
From Argentina to Zimbabwe - and just about every point (and port) in between – we can help get your goods to their destination. Easy-peasy, stressy-lessy.
WE’RE TAKING THE OLD FREIGHT FORWARDING GAME IN A WHOLE NEW DIRECTION
At Pivot, we’re making freight forwarding less about the overwhelm and more about the possibilities. Less talk about big business and more smarter for smaller solutions.
See, we saw a big (old) industry ripe for (fresh) innovation, cluttered with complex processes that left the smaller players feeling like fish out of water.
So, we decided to do something about it - we decided to Pivot.
We’re proud to have pivoted for these Aussie businesses
... AND WE’RE NOT AFRAID TO SHOW ‘EM OFF
A GLOBAL NETWORK AT YOUR FINGERTIPS
When you ship with Pivot, you’re also pulling from an interconnected worldwide team of commerce and logistics industry leaders who know how to navigate the rough seas of freight forwarding.
Freight Forwarding FAQs
These are the questions we get from importers every week — and the answers we wish more people knew before they shipped.
Where is Pivot Freight based?
We’re headquartered in Brisbane, and we coordinate international freight forwarding and customs clearance for importers across Australia.
Do you service Sydney, Melbourne, Perth and Adelaide as well?
Yes. We support importers delivering into Brisbane, Sydney, Melbourne, Perth and Adelaide — with the same structured process at each major port.
Do you handle both sea freight and air freight?
Yes. We coordinate sea freight (FCL and LCL) and air freight, depending on your cargo type, timeline and margin targets.
Do you handle customs clearance in Australia?
Yes. We coordinate customs clearance and import declarations, including duty and GST assessment, to keep your shipment compliant and moving.
Can you manage door-to-door delivery to my warehouse or 3PL?
Yes. We can coordinate delivery to your nominated address, including warehouses, 3PLs and fulfilment centres.
Do you service Townsville?
Yes — our Townsville service is focused on FCL sea freight, plus customs clearance coordination, unpacks, storage and regional trucking.
If your supply chain could use a pivot, we’ve got you. Book a call.
Psst! StiLL got questions?
WE’RE CHANGING THE COURSE FOR SMALL BUSINESS – AND WE WANT YOU ON BOARD!
The latest industry insights, plus exclusive tips and tricks to make your freight forwarding experience – and business – run more smoothly.
Contact Us
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Don’t just think outside the box.
Let us show you how to ship outside of it too